FREQUENTLY ASKED QUESTIONS
GENERAL
Noki Exchange and Noki Exec are the two software solutions that accompany the Noki System hardware. Noki Exchange accesses the System via a mobile app, and is purpose-built for use in Condo buildings by the individuals who live there.
Noki systems connect via Wifi or LTE cellular data, which allows them to be installed anywhere with a standard AC wall plug. The System can be wall mounted, or put on a floor stand.
Noki Systems currently provides support and services to companies based in both Canada and the United States.
NOKI EXEC
Big or small, Noki Exec has your business covered. Noki Systems are scalable and customizable, with addon units available, so your Noki System can grow with your business.
Noki’s Network Monitoring System (Noki NMS) is always connected to your System, which means if there’s a problem, we’ll be the first to know. If the problem can’t be fixed remotely, a member of the Noki support team will be onsite to resolve it as soon as possible.
Yes, with Noki’s Multi-Location feature enabled, keys can be transferred and tracked between multiple locations.